City-Re-establishing Public Access to More Civic Facilities

March 12, 2021

Brandon, MB – The City of Brandon recognizes the importance of re-establishing vital, in-person services for its residents, while continuing to follow current Provincial Public Health Orders.  A.R. McDiarmid Civic Complex (638 Princess Avenue) and Fire Hall No.1 (120-19th Street North) are re-opening to the public with limited in-person services. 


City of Brandon Development Services has re-established public access to the A.R. McDiarmid Civic Complex (638 Princess Avenue) via the west facing entrance, marked as “Door D”.  The south entrance to the building used by Community Development, “Entrance C” will remain closed to the public.  

Members of the public are required to wear a mask and sanitize their hands once inside the facility.  They will also be asked to respect the lobby’s maximum capacity of five (5) persons at any one time and be prepared to wait in a queue on the sidewalk for the lobby to clear prior to entering the building for services.  Signage, directional floor markers, and Plexiglas barriers have been installed for the safety of all. 

Residents or developers wishing to visit the A.R. McDiarmid Civic Complex are encouraged to call ahead to discuss their projects with staff, or pre-book an appointment for such services prior to attending to the facility.  Appointments can be arranged by calling the Development Services customer service counter at 204-729-2214, which will take care of directing enquiries/appointment requests to the appropriate staff. 

For access to services relating to property damage claims with the City of Brandon, residents may call 204-729-2209 or email

For access to Parks & Recreation Services staff, residents may call 204-729-2150 or email or



As of Monday, March 15th, 2021, Brandon Fire Hall No.1 (120-19th Street North) will re-open to public access.  Brandon Fire Hall No. 2 (1301-13th Street) will remain closed to the public at this time. 

Members of the public who wish to attend Fire Hall No. 1 for walk-in services will be required to wear a mask and sanitize their hands once inside the facility.  They must also adhere to the signage and directional floor markers.  Plexiglas barriers have been installed for the safety of all. 

As an added precaution, Brandon Fire & Emergency Services is not currently offering public tours of the facilities and car seat inspection services have also been suspended at this time. More information about Brandon Fire & Emergency Services can be found at

Meanwhile, the Provincial E-9-1-1 Dispatch Centre operated out of the No.1 Fire Hall continues to be staffed 24-7 and provide vital emergency call-taking services for Manitoba residents outside the City of Winnipeg. The City of Brandon wishes to stress that 9-1-1 is for police, fire or medical emergencies when immediate action is required: someone’s health, safety or property is in jeopardy or a crime is in progress. Please use 9-1-1 responsibly. 



  • City Hall (410 – 9th Street)  

  • Civic Services Complex (900 Richmond Avenue East) 

  • Brandon Transit (21 - 8th Street) 

  • Brandon Police Service (1020 Victoria Avenue)  

  • Brandon Municipal Airport (405 Agnew Drive) 

  • Eastview Landfill (765 - 33rd Street East). There are no changes to the residential sanitation collection schedule. 

  • Brandon Community Sportsplex (30 Knowlton Drive) 



  • Parks Complex (2020 McGregor Avenue) 

  • Municipal Water Treatment Plant (108 - 26th Street North) 

  • Brandon Cemetery Administration Building (1901 - 18th Street) 

  • Eastview Landfill Administration Building (765 - 33rd Street East) 


For a list of all City services, please visit

Any member of the public that is feeling unwell or are exhibiting ANY COVID-19-related health symptoms (fever, cough, runny nose, sore throat) SHOULD NOT attend to any City of Brandon facility and should, instead, visit or contact Health Links at 204-788-8200 or 1-888-315-9257 for advice. City of Brandon staff are also expected to adhere to these Shared Health guidelines to help prevent the spread of COVID-19 in the workplace. 

Information on the City of Brandon’s COVID-19 pandemic response can be found at