Payment Options

Online Banking: 

On your banking website choose to add a payee. Searching for “Brandon” will generate a list of options. Each banking institution names the payees slightly different, please pick the appropriate payee matching the type of payment you are making.

• Property Taxes
  • account number = roll number
  • If you do not know your roll number you may search by address using the property assessment map. Taxes & Assessment Map
• Water Billing (Utility Invoices)
  • Find the account number for online banking on your most recent invoice, directly under the account holder name
• Accounts Receivable Invoices (some banking institutions)
  • Accounts receivable invoices may include ambulance bills, landfill charges, business license invoices, etc.
  • The account number is most often in a format of four letters and four digits (example: SMIT1234)

 Virtual City Hall (credit card payments):

• Property Taxes
• Water Billing (Utility Invoices)
• Accounts Receivable Invoices

Credit card payments made to the above accounts are subject to a 2.25% convenience fee which will be calculated on the value of the transaction and added to the payment amount. 

An account and username are required to process payments on the above. Click here to fill out the online application form.   

• Pay a Parking Ticket or Compliance Ticket (Penalty Notices)
• Animal Licenses 

Credit cards are the accepted form of payment for tickets and animal licenses and will not be subject to additional credit card convenience fees. 

Click on the following link to be re-directed to the Virtual City Hall website.  Virtual City Hall. 

Interac e-transfer (New):

• Accounts Receivable Invoices
• Through online banking, set up a new contact using the email onlinepayment@brandon.ca
• Supply the following information in the message field within the e-transfer:
• Customer ID, example SMIT1234
• Contact information, email address or phone number
• Identify any payment instructions, such as specific invoices to apply payment toward
• Send payment

no security question required as funds are auto-deposited directly into the City bank account 

Telephone Banking:

Telephone banking is a service provided by a bank or other financial institution that enables customers to perform a range of financial transactions, including bill payments, over the telephone.

• Property Taxes- account number = roll number
• Water Billing (Utility Invoices)– account number directly under the account holder name on your water bill
• Account Receivable Invoices– account number = four digits and four numbers (eg SMIT1234)

Electronic Funds Transfer:

Businesses may choose this type of payment by sending their form to receivables@brandon.ca for authorization.

Wire Payment: 

Not a common form of payment and best utilized by customers with recurring charges, or payments made in a foreign currency. This type of payment may be requested by emailing receivables@brandon.ca. 

Tax Installment Plan (TIP):

An automatic bank withdrawal payment plan for property taxes. Payments are debited from your bank account on the 15^th of each month. Payments are calculated by dividing your most recent annual tax levy into 12 installment payments.

To apply for the TIP program please select "Apply for Tax Installment Plan (TIP) on the Account change form. Complete and submit the form with your banking information attached.

For further information on the TIP program, click here or email taxes@brandon.ca.

An email will be sent to you with further instructions on the payment amount required to start the plan.

Mortgage Company Tax Payments (PIT)

Coordinated through your mortgage holder, property taxes may be included as a component of your mortgage payment. The mortgage company will submit payment to the City on your behalf.

Contact your mortgage holder to enquire about setting up this option.

Pre-Authorized Payment Plan - Water Billing (Utility Invoices):

There are two automatic payment plan options available for water bills.

• Monthly: emailed invoices, save approximately 20% off administrative fees.
• Quarterly: emailed or post-mailed invoices

Payments are withdrawn from your bank account on the first of the month after you receive your bill.

Click here to apply for a payment plan online: https://onlineservices.brandon.ca/updateinfo.aspx

 Accounts Receivable

Please email collections@brandon.ca or call 204-729-2227 to make payment arrangements.

In-person, at City Hall:

Although there are many alternative payment options available, you may choose to visit City Hall in person. There are safety protocols in place and must be followed to protect the health of customers as well as staff. Further information is available by clicking this link: https://www.brandon.ca/covid-19-updates

Payment forms accepted at City Hall include the following:

• Debit (contact your financial institution to ensure your daily limit is sufficient for the payment amount)
• Cheque
• Cash
• Credit Cards (for by-law tickets and animal licenses only)

 In-person, at your Financial Institution:

With your account number, your financial institution can transfer the funds to the City of Brandon on your behalf for property taxes, water (utility) bills, and, in some cases, accounts receivable invoices.

Post mail:

• Property Taxes
• Water Billing (Utility Invoices)
• Accounts Receivable Invoices
• Parking or Compliance Tickets (Penalty Notices)

Cheques can be mailed to City Hall:

City of Brandon
Finance Department
410 9th Street
Brandon, MB R7A 6A2

**Please include your payment stub from the invoice or payment instructions.

 Drop Box:

• Property Taxes
• Water Billing (Utility Invoices)
• Accounts Receivable Invoices
• Parking or Compliance Tickets (Penalty Notices)

At City Hall, 410 9th Street, there is a dropbox located on the southeast side of the building. The slot is labeled "Deposit Here" and is on the door closest to 9th street.

Place an envelope with your cheque and invoice stub or payment instructions in the mail slot.