City of Brandon Corporate Scorecard Highlights ‘Serving & Building Community’ Vision

January 21, 2016


Brandon, MB – Statistics now available on the City of Brandon’s online Corporate Scorecard show how City administration and its staff continue to focus on the organization’s values-driven vision of “Serving & Building Community.”

The City’s online Corporate Scorecard tracks service delivery from its various departments and is updated monthly with year-to-date progress. With 2015’s year-end statistics now tallied, the public can see, for example, that the Brandon Police Service received 34,053 calls for service last year, while Brandon Fire & Emergency Services received 5,390 calls in 2015. In the area of public works, meanwhile, crews filled the equivalent of 12,551 potholes, while 257 cubic metres of concrete were poured in the maintenance of sidewalks & curbs.

“After a few years of tailoring our Corporate Scorecard to ensure we are capturing relevant data, we can now show our residents tangible proof of how our City departments are working to serve and build our community,” says Brandon City Manager Scott Hildebrand. “For example, the scorecard shows that last year we spent nearly $6.7 million directly on infrastructure projects, diverted nearly 7,000 tonnes of recyclables away from the landfill, and recorded transit ridership of approximately 1 million. These are important measures of our service in the community.”

Hildebrand also noted the importance of being able to show the public that seasonal recreation metrics hold their own, despite their abbreviated nature. For example, through July and August, the City’s four free spray parks saw a total of 23,195 users, while the Wheat City Golf Course tallied 9,589 rounds played, despite the fact that it wasn’t able to open all 18 holes until late-summer. In addition, Brandon’s Community Sportsplex recorded patronage of 32,760 program participants, even with the facility’s pool closed for renovations for half the year.

Meanwhile, in the areas of public engagement, the City of Brandon saw slightly more than 2 million visits to its websites, published nearly 1,900 posts on social media, and hosted almost 500 people at various information sessions organized by the Planning & Building Safety Department.

“City Council and myself have a devoted mandate of ensuring transparency and accountability for the citizens of this City,” added Mayor Rick Chrest. “I’m extremely pleased with the way our management and staff maintain this useful set of statistics, which serve as a tangible measurement of service to our community.”

Statistics from 2015 will be cleared from the Corporate Scorecard webpage next month to make way for 2016’s goals, though 2015’s statistics can still be found in City of Brandon’s Open Data catalogue here.