Banking Error Caused Duplicate Tax Installment Plan Withdrawal for Some Property Owners

Brandon, MB – On Feb. 17, 2026, the City of Brandon was made aware of a banking error that resulted in a select number of properties enrolled in the Tax Installment Plan (TIP) experiencing a duplicate withdrawal of their February payment.  

This issue was isolated to a limited group of accounts and was identified promptly upon notification.  As a result of this error, 1,274 properties enrolled in the TIP program were affected. 

The City is actively working with our banking provider to ensure that the duplicate transactions reversed as quickly as possible. Refund of the duplicate payments will begin processing Wed, Feb. 18 and completed by Fri, Feb. 20.  

Impacted property owners will be contacted directly regarding refund of the duplicate payment and any applicable fees. 

We appreciate your patience and understanding as we work to address this situation, and we sincerely apologize for any inconvenience this may have caused. 

For all property tax payment options, visit: brandon.ca/payment-options.