Downtown security is currently delivered through a wide range of activities including:
- Brandon Police Services
- Brandon Police Community Cadets
- City of Brandon Transit Terminal private security
- Downtown businesses and residents acting as additional eyes and ears
- Public visiting downtown
Brandon Police Service’s Community Policing section has officers on foot or bicycle patrolling throughout the week in the downtown when available. The Community Policing section also supports several groups, agencies and boards throughout the community therefore downtown patrol is dependent on officer availability. Community Police section includes Community Police Officers and Community Cadets.
Under the direct supervision of the Community Services Sergeant, the Brandon Community Cadet Program is primarily responsible to assist the Police Service in preventing crime and enhancing public safety in the community by being a visible presence to promote safety and security during regular foot patrols in various areas throughout the City of Brandon.
The Brandon Community Cadets main goal is to continue to assist in building relationships between the Police Service and the community while also providing citizens with connections to available social services they may require.
The BPS General Patrol officers provide service to the entire City of Brandon including downtown 7 days a week and 24 hours a day. If downtown businesses, employees, residents or visitors feel they require a response from police officers they can speak with the community police officers or community cadets as they encounter them downtown, they can call 204-729-2345 for non-emergency situations or call 911 for emergencies. Personnel will be deployed as warranted by the situation and staff availability.
The City of Brandon engaged the services of private security for the Downtown Transit Terminal on 8th St. The core responsibilities of the private security guards in the Transit Terminal include:
- crime prevention and detection
- advising people that are loitering that they must move along
- properly disposing of sharps they encounter
- support and assistance to visitors to the downtown
- basic first aid
- police liaison
Downtown business owners, employees, residents and visitors provide extra eyes and ears for downtown. Concerns or opportunities for improvement to safety in the downtown can be shared in a variety of ways with the main ones listed below:
- Community Police Officers and Cadets while on foot patrol, or by contacting Brandon Police Service at the phone numbers noted above
- Downtown Ward Councillor Kris Desjarlais at 204-573-5717 or ward2@brandon.ca
- City of Brandon Departments, as listed in this guide.
Guidelines for determining what an emergency is and when to call 911
When to call the non-emergency police line 204-729-2345:
- If some time has elapsed since the incident occurred, or a lengthy delay (such as an assault that occurred ‘last night’ at a bar)
- If the suspect is no longer at the scene (a break and enter that occurred sometime overnight)
- If there is no specific suspect (theft of bicycle, graffiti left on building overnight)
- Noisy party
- Ongoing issues such as an individual suspected of dealing drugs
- Individuals illegally consuming drugs or alcohol
Please note that for non-emergency calls the Police or By-Law Enforcement Officer will respond on a priority and availability basis.
When to call 911 for an emergency:
911 is for emergencies when immediate action is required. When a crime is in progress or when someone’s health and safety or property are in jeopardy.
Examples:
- Events that involve an immediate threat to a person or property: screams, attacks, threatening behavior, gunshots, fires, car accidents with injuries or any other medical emergency
- A substantive, in-progress incident. This includes fights, break and enters in progress (if there is a suspect on scene), robbery in progress, or a report of an impaired driver
- A serious crime that has just occurred (examples: sexual assault, robbery or serious assault)
- A suspicious circumstance that may indicate an imminent criminal act (examples: prowler, vandal)
If the provincial 911 operator determines that your call is not an immediate emergency, they may transfer the call directly to local police to free up the emergency line, or they may ask you to hang up and place the call yourself to the non-emergency line 204-729-2345.
If you call 911 by accident, please stay on the line as an operator will still want to talk with you to ensure you are ok.
Please note that for 911 emergency calls the Police will respond on a priority and availability basis dependent on other emergencies at that time.
Theft/Robbery
When witnessing a robbery in progress and there is an immediate threat to personal safety call 911. Police do not recommend having staff apprehend thieves due to the risk of physical harm to themselves. Verbal confrontation may deter the suspect.
If there is a theft is progress with no threat of harm, you may call 911 and the call will be prioritized based on the severity of the situation. Pushing a panic alarm in this situation would not be appropriate.
If the theft has already occurred, please call Brandon Police 204-729-2345 with a description of the suspect and if they have already left the premise provide police with both the suspect’s description and direction they headed after vacating the premise. If video surveillance is available please advise Brandon Police when you report the incident.
Businesses can deter theft a few ways:
- Setting up their stores in such a manner that the would-be thieves must go past an employee both into and out of the store to deter theft;
- Make it a policy that everyone is directly greeted as they come in;
- Have a store policy that no backpacks are allowed in the premise;
- Keep small, desirable or expensive items locked up;
- Install quality security cameras with one pointed at an entry location as clients enter. This provides good facial images;
- Keep the store uncluttered with good sightlines and no blind spots.
Panic Alarms
- Businesses may opt to install panic alarms however it is very important to understand that there is no business installed alarms that go directly to Brandon Police Service. Each alarm service provider has their own policy on how calls are directed to police, so there is a time lag before police officer will be notified and dispatched.
- An individual or businesses intending to install a panic alarm must have a City of Brandon permit before the alarms are activated to avoid fines.
- When police receive notice of any alarm, the report is dispatched as a high priority; however, if there are no available units because of a high call volume, the next available unit will be dispatched. Usually, the response time to an alarm is mere minutes after police are made aware of it, but there are exceptions.
- Panic Alarms are only to be used in the event of imminent danger to one’s physical wellbeing where getting to a phone in a timely manner is not possible. Witnessing a theft in progress when there is no safety concern or threat of harm is not a reason to push the panic alarm. Instead, the call should be placed to 911.
- Most alarms, including panic alarms, that police respond to are false and take up valuable resources. False alarms occur whenever the alarm is activated when there is no emergency. False alarms to a building (business or residence) occur often when someone forgets the code, doesn’t activate the code properly, during stormy weather, from pets or movement of objects (air vents coming on and moving large hanging decorations), system glitch, someone accidentally hits a panic button, or when someone hits the panic button for a situation that is not an emergency and there is no immediate threat. For example, someone disagreeing with another person, even if they become visibly agitated is not always an emergency, and a phone call to police should occur so that we can determine the priority of the situation.
- The City of Brandon has a by-law that allows alarm subscribers to be fined after four or more false alarms in a 12-month period that were not caused by weather, natural disaster or independent person (customer or contractor by accident).
Safer Neighbourhoods and Policing (S.N.A.P.)
- Safer Neighbourhoods and Policing (S. N. A. P) offers citizens and business owners in Brandon the opportunity to register the location of security camera systems onto an online mapping database that can be accessed by Brandon Police. Only members of Brandon Police Service will access to the map and data and it is a secure and confidential platform.
- Owners of security camera systems within City of Brandon limits can access this registration system at https://snap.brandon.ca to enter contact information, location, and number of cameras, which police will in turn see populated on a map of the City of Brandon. You can also remove your information at any time.
- Police may use the information citizens put into the database to contact them in the event a crime has been committed in their area. If camera owners have useful security footage, they have the ability to assist in police investigations by sharing it. Police will provide a storage device to retrieve any relevant footage so there is no need to remove camera equipment.