9-1-1 Services

Yes. 911 will have the capability of knowing the approximate longitude and latitude of your location. However, it is still very important to give dispatchers your exact location.

Yes. Your information such as address, name and phone number will display for us. If you call from a business with multiple lines, we will be able to tell the address it is coming from but not the phone extension.

If you dial 911 by accident, please stay on the line to speak with someone. 911 will call you back if you hang-up and attempt to speak with someone. If there is no answer from where you are calling from, 911 will dispatch police to that location.

Making prank phone calls to 911 endangers the lives of others who really need help. Abusing 911 is a criminal offence and carries a maximum fine of $2,000.

Some cell phones will remain locked for a time. If it does not unlock on its own after a reasonable amount of time, contact your cell phone provider for further direction.

911 has an outside agency hired to act as interpreters. If a dispatcher is unsure of the language a caller is speaking, the agency can help with that as well.