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COVID-19 Updates

 

THE FOLLOWING CITY OF BRANDON FACILITIES ARE CLOSED TO PUBLIC ACCESS AS OF 5 P.M. ON THURSDAY, MARCH 19TH, 2020 UNTIL FURTHER NOTICE

1. Brandon City Hall (410-9th Street)

  • General enquiries relating to municipal services can be directed to the City of Brandon Enquiry Line at 204-729-2186 or can be submitted online at http://www.brandon.ca/contact-us.
  • Access to the various services provided by the Finance Department can be accessed via the following:

Property Taxes
www.brandon.ca/taxes-assessments
taxes@brandon.ca

204-729-2228

Water Billing
www.brandon.ca/utilities/utilities-faq
water@brandon.ca
204-729-2262

Accounts Receivable
receivables@brandon.ca
204-729-2226

Procurement Services
All registered plan holders for current projects will be notified via email regarding the status
https://purchasing.brandon.ca/
purchasing@brandon.ca
204-729-2251

City Hall Payment Options
www.brandon.ca/payment-options

      • Online Banking
      • Interac e-Transfer
      • Cheque by Postmail
      • Cheque by City Hall Drop Box
      • Tax Installment Plan (TIP)
      • Pre-Authorized Payment Plan – Water Billing
      • Telephone Banking

 

  • The Human Resources Department can be contacted by calling 204-729-2240 or by emailing HR@brandon.ca.
  • The Legislative Services office can be contacted by calling 204-729-2296 or by emailing cityclerk@brandon.ca. Brandon City Council has amended its spring meeting schedule and will hold regular meetings on Monday, April 20th and Monday, May 11th The viewing public is encouraged to refrain from attending the meetings in person and, instead, watch the meeting on WCGtv or via the City of Brandon’s YouTube live stream.
  • Economic Development Brandon staff remain available to their customers and community partners via email, phone or web-based conferencing. Economic Development Brandon can be contacted by calling 204-729-2132 or by emailing econdev@brandon.ca.

 

2. A.R. McDiarmid Civic Complex (638 Princess Avenue)

  • Services by the City of Brandon’s Development Services Division will continue to be provided to the community wherever possible. All enquiries related to services provided by the Engineering Department, the Utility Engineering Department and the Planning & Buildings Department can be directed to 204-729-2214 and will then be re-directed as necessary.
  • Questions about current property damage claims with the City of Brandon or for information on how to file a property damage claim with the City of Brandon can be directed to 204-729-2209 or by emailing  risk.management@brandon.ca.
If you are dropping something off, please place it in the drop-off box located at 7th Street entrance, knock on the window, and once you leave the area we will come out and retrieve your delivery.

If you want to apply for a permit or land use application you can do so online. Visit www.brandon.ca and search “online permit”, or you can also call 204-729-2111.

If you don’t have the direct number of one of our employees, please call our main line at 204-729-2214.

Development Services is embracing innovation and providing staff with a variety of working arrangements.  We thank you for your support of our endeavours and ask for your patience as we work to meet your service needs.

Office hours remain Monday to Friday, 8:30 a.m. to 5 p.m.

 

3. Parks & Recreation Services

  • As announced last week, the Brandon Community Sportsplex and the Brandon Youth Centre have closed until further notice. Questions about canceled programming, payment refunds or customer account credits should be directed to the Sportsplex Front Desk staff by calling 204-729-2471 between the hours of 8 a.m. and 5 p.m. or by emailing sportsplex@brandon.ca.
  • The Parks & Recreation Services administration staff can be contacted by calling 204-729-2257 or by emailing recreation@brandon.ca.
  • The Parks Administration Building can be contacted by calling 204-729-2148. Anyone wishing to access Municipal Cemetery services is asked to call 204-729-2150 or email  s.jasper@brandon.ca.
  • The public may still access City of Brandon parks/greenspaces, off-leash dog parks and walking/biking paths; however, public access to City of Brandon-maintained playground structures and outdoor fitness equipment stations is prohibited until further notice, and the Kristopher Campbell Memorial Skate Plaza has been closed to the public until further notice. Access to the City of Brandon’s various picnic shelters and gazebos is also restricted, basketball hoops have been removed from City-maintained basketball courts in the community, and tennis nets and volleyball nets will not be installed in City of Brandon parks at this time.

 

4. Civic Services Complex (900 Richmond Avenue East)

  • Public Works staff remain available and on-call to address service requests as necessary. All public works-related inquiries can be directed to 204-729-2285 or submitted via the City of Brandon’s Report an Issue to Public Works Web Form. Shipping and receiving procedures with suppliers will continue without disruption, with safe physical distancing practices being asked of all involved.

 

5. Brandon Fire & Emergency Services/Provincial E-911 Dispatch Centre (Fire Hall No. 1 – 120-19th Street North & Fire Hall No.2 – 1301-13th Street)

 Brandon Fire Hall No.1 and No. 2 are no longer allowing public access to their facilities; however, general inquiries can be direct to 204-729-2409. Brandon Fire & Emergency Services staff will continue to provide essential fire protection and ambulance service to residents. The Provincial E-9-1-1 Dispatch Centre operated out of the No.1 Fire Hall continues to be staffed 24-7 and provide vital emergency call-taking services for Manitoba residents outside the City of Winnipeg. The City of Brandon wishes to stress that 9-1-1 is for police, fire or medical emergencies when immediate action is required: someone’s health, safety or property is in jeopardy or a crime is in progress. Please use 9-1-1 responsibly.

 

6. Municipal Water Treatment Plant (108-26th Street North)

As announced last week, the City of Brandon Municipal Water treatment facility is closed to all public visitors; however, questions can be directed to 204-729-2274.  Water production continues unimpeded for all purposes, including potable water for customers, for the bulk water dispensing station, and for fire protection services. As maintaining an uninterrupted supply of safe, potable water for the community is of utmost importance, a plan has been developed if the need arises to sequester water production staff safely in the facility and will be enacted if necessary.

 


THE FOLLOWING CITY OF BRANDON FACILITIES WILL REMAIN OPEN TO THE PUBLIC FOR NOW, WITH MODIFIED SERVICES:

 

1. Eastview Landfill (765-33rd Street East)

The Eastview Landfill Administration Building will close to the public as of Thursday, March 19th at 5 p.m.; however, questions may still be directed to 204-729- 2281, and public access to the landfill, as per its Winter/Spring Hours of Operation, will remain status quo at this time. No changes to the residential sanitation collection schedule are being anticipated at this time.

Access to other areas of the landfill (wood waste, yard waste, metal, tires, refuse tipping face) remains OPEN!

However, in order to reduce the potential for direct product handling by our landfill staff, we'd ask that you hold off on dropping off any household hazardous waste, E-waste & used oil products for the time being, if possible! Please DON'T throw such items into your refuse/recycling/compost bins - just keep them stowed away at your home if you can & we'll let you know when it's a better time to bring them in.

 

2. Brandon Transit (21-8th Street)

Brandon Transit services will continue to operate on a regular schedule as long as possible. However, beginning the morning of Thursday, March 19th, all passengers will be required to load and depart from transit buses using the REAR DOOR ONLY and practice safe social distancing (close contact less than two metres/six feet) as much as possible while on the bus. Questions about Brandon Transit Services can be directed to the Transit Information Office by calling 204-729-2279.

pdf Brandon Transit COVID-19 Protocol (431 KB)

 

3. Brandon Police Services (1020 Victoria Avenue)

Limited public access to the Brandon Police Service building has been implemented.  The public is encouraged to continue making reports and inquiries by telephone at 204-729-2345 or by email at policefrontdesk@brandon.ca . Any members of the public attending to the Police Service Building for an essential service will be asked a number of health screening questions prior to being allowed entry into the building. Walk-in service for criminal record checks has been discontinued until further notice.  Inquiries about criminal record checks may be made by phoning 204-729-2311 during normal business hours. The Brandon Police Service is committed to continuing to provide essential protective services for the citizens of Brandon.

 

4. Brandon Municipal Airport (405 Agnew Drive)

The Brandon Municipal Airport remains open for public operations; however, the City of Brandon would encourage all travelers to verify their flight's information directly with WestJet PRIOR to attending to the Brandon Municipal Airport, as flight scheduling changes may have occurred. Municipal airport staff can be contacted directly by visiting http://airport.brandon.ca.

 


City of Brandon COVID-19 Media Releases

March 31, 2020 - City of Brandon Prohibiting Public Access to Additional Outdoor Recreation Amenities

March 27, 2020 - Eastview Landfill Continuing on Winter Hours of Operation

March 26, 2020 - City of Brandon Activating Water Treatment Facility Pandemic Preparedness Plan

March 24, 2020 - City of Brandon Prohibiting Use of City Playground Structures & Outdoor Fitness Equipment

March 24, 2020 - Brandon City Council to Consider Tax Payment Deferral Program

March 18, 2020 - City of Brandon Suspending Public Entry to Several Civic Facilities; Modified Service Delivery to Continue by Departments

March 13, 2020 - City of Brandon Suspending Some Parks & Recreation Services as Part of Pandemic Preparedness Plan

March 12, 2020 - City of Brandon Preparing for Potential Coronavirus Response

 


Resources

1. Province of Manitoba
https://www.gov.mb.ca/health/coronavirus/index.html

2. Health Links – Info Santé
204-788-8200 or 1-888-315-9257

3. Government of Canada COVID-19 Economic Response Plan: Support for Canadians and Businesses
https://www.canada.ca/en/department-finance/news/2020/03/canadas-covid-19-economic-response-plan-support-for-canadians-and-businesses.html

 

 

 

 

City of Brandon - 410 9th Street - Brandon MB - R7A 6A2 - Phone: 204. 729. 2186